HOW IT WORKS

1. Check Coverage

Put in your ZIP Code here
Confirm your coverage

2. Keep Your Phone And Phone Number

Choose your current phone type

3. Pick Your Plan

Select the plan type that works best for you

4. Place Your Order

It’s that EASY!

Bring Your Own Device (BYOD)

Find answers to our most common questions below. If you don't see what you're looking for, please contact our customer service via Live Chat.

FAQs

How do I know if I have LinkUp Mobile coverage in my area?

LinkUp Mobile operates on America’s Most Reliable Network, providing the best nationwide coverage. Please visit our ZIP Code verifier to confirm service in your area.

If I am in an area with poor coverage, does that impact my data speeds?

As long as you have a capable device required for 4G/5G speeds, our high-speed data will always attempt 4G/5G speeds, but certain locations or network conditions may not have 4G/5G speeds available. In that case, we will use 3G data. Both 4G/5G & 3G data speeds count towards your included high speed data. Download speeds max of 8Mpbs 4Mbps (4G/5G). Videos stream at DVD Quality (480p). After the allotted 4G/5G data bucket is used up, data service will be suspended. For any questions about data speed, please refer to our Terms and Conditions.

What type of shipping options does LinkUp Mobile offer?

We offer USPS Ground Advantage with delivery in 2-5 business days.

Do LinkUp Mobile plans include 5G coverage?

Yes, 5G is included with all monthly plans. To use 5G, you must have a 5G capable device and be in a 5G coverage area.

How do I contact Customer Service?

Reach a Live Agent from 7:00am to 12:00am CST, 7 days a week! You can give us a call at: 1-855-411-0154 or email us at support@linkupmobile.com and a customer service representative will be happy to assist you. - Se habla Español.

When will my plan expire?

Your plan expires 30 days after your first date of purchase. For example, if you buy a plan on the 15th of the month, your plan will expire the 14th of the following month. To avoid any interruptions, please purchase a new plan before the old one expires. Does not apply to subscription members.

Is roaming in Canada and Mexico included in my plan?

Yes! LinkUp Mobile provides the largest coverage area in North America, on America’s Most Reliable Network. This includes Text and Talk to, and from, anywhere in the USA, Canada & Mexico.

What happens if I use all my data?

Not a problem! If you use all your data, we will send you a text message letting you know and you may purchase new data at any authorized retailer or by visiting our website: www.linkupmobile.com and navigating to Plans/Data Add-on.

How do I upgrade my plan?

It’s simple! Visit our website or give us a call and we will upgrade you to the next available plan or a plan that better fits your lifestyle. Visit www.linkupmobile.com or give us a call at: 1-855-411-0154 and we will be happy to assist you. Please note that plan changes will be made immediately, and your data allotment will be refreshed to the new plan at the time of upgrade.

When will my credit card be charged?

We are so sure you will love our service that Your First Month is FREE! If you decide to continue with your subscription, we will charge your credit card at the end of your billing cycle (the same date from the prior month). Non-subscription customers will need to log into their account and acquire the next month’s service or visit a LinkUp Mobile distribution partner to renew their service.

What type of phone works on LinkUp Mobile?

To take full advantage of LinkUp Mobile, you will need a 5G/4G LTE Unlocked AT&T compatible phone. Before you buy a subscription or a prepaid SIM Card, please ensure your phone is compatible with our product.